The Platinum Bed brand symbolises the highest standards in design, materials and craftsmanship. However, to give you further peace of mind, your mattress carry a warranty upto 10 years from the date of purchase.
The following conditions apply to the guarantee/ warranty:
- The guarantee/warranty applies only to goods purchased from an authorised seller.
- Any claim must be submitted in writing by the original purchaser to the supplying seller within one month of the apparent defect becoming evident.
- The claim must be supported by proof of purchase – original invoice or sales receipt.
- In the event of a dispute, Platinum Bed International may inspect the products before agreeing to carry out repairs / replacements. Decision of the company regarding the nature of defect and applicability of Warranty/ Guarantee will be final.
- The guarantee/warranty does not apply if Platinum Bed’s care instructions have not been followed; where there is evidence of inappropriate usage or abuse of the product; if the products are soiled or are unhygienic; or where a mattress has been used with an unsuitable base.
- Following a repair, the guarantee will remain valid from the date of the original purchase.
- The guarantee/ warranty is not transferable. Claims, if any will be restricted to courts within the New Delhi jurisdiction only.
In the unlikely event that a defect arises through proven material failure or faulty workmanship Platinum Bed guarantees to make good or replace the mattress on the following basis:
All the mattresses from Platinum Bed are guaranteed for one year from the date of Purchase against any material/workmanship defect.
Also mattresses stands warranty upto 10 years as below:
“Platinum Bed International Prides itself on delivering the very best in bedding solution. We began with to have a simple mission to provide the finest quality bedding products like mattresses, beds,
Platinum Bed International
New Delhi – 110081
+91-8586 912 912